The need to inform employees of
disruptive events that have occurred at their place
of work, whether it be a fire at, say, 3.00 a.m in
the morning, where information regarding how the
company intends to operate the following day, or
a terrorist attack which requires a conscientious
employing company to make every attempt to quickly
trace all of their employees to ascertain their well
being in the aftermath of the attack is becoming
part of every company’s business continuity
planning Read more….
Whilst many companies now have comprehensive business
continuity plans in place which provide for the relocation
of employees to alternative locations (recovery sites)
where business operations can continue, these plans
assume that all employees are aware of the problem
or event which has resulted in Management electing
to invoke their business continuity plan.
But what happens when the disruptive event occurs
in the middle of the night? Or when certain employees
are travelling on business or otherwise away from
the office?
What is needed is the ability to quickly inform
ALL employees, and, yes, company customers and suppliers
of the event that has occurred – and more importantly,
the action that is being taken by the affected company
to ensure that their business continues as seamlessly
as possible in the aftermath.
In the case of notifying employees of the Event
the message should include instructions regarding
what they should do and where they should go to ensure
that the company continues to operate in the most
efficient way possible following the particular outage.
This may well include an instruction to stay at home,
or to go directly to the work recovery location or
other such instruction. It is simply a wasted and
pointless exercise to hear on the News that something
has happened and then travel all the way into work
only to find out…eventually given the mayhem…that
you are required to work from home that day.
Another example is where employees are innocently
caught up in somebody else’s “disaster” which
has occurred in the immediate vicinity and the conscientious
employer simply wants to account for all of their
employees to be able to advise their friends or relatives
when they call in for information having heard something
on the News. Having the ability to instantaneously
send a message (via PDA, SMS, voice call etc) to
all employees asking them respond and confirm their
whereabouts and state of health can be tremendously
re-assuring.
The ability to notify any number of individuals
or companies instantaneously and simultaneously of
an event, such as a defective or contaminated product,
a storm warning of other major occurrence has huge
benefits by informing people at the earliest opportunity
thereby minimising the risk of unnecessarily escalating
the effects of the problem
GemaTech’s Rapid Call Out Product has been
specifically designed to provide the solution for
these issues being able to issue up to one million
messages simultaneously.
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